Privacy Policy

Effective Date: November 30, 2025 | Last Updated: November 30, 2025

At MunkongTech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you directly provide to us when you:

• Create an account or register for our services

• Use our e-HR system or business management tools

• Contact us for support or inquiries

• Subscribe to our newsletters or communications

• Participate in surveys or feedback programs

Types of personal information we may collect: Contact information, account information, business information, HR data, communication data, and payment information.

1.2 Information We Collect Automatically

When you use our services, we automatically collect certain technical information:

• Usage Data: How you interact with our services

• Device Information: IP address, browser type, operating system

• Log Data: Access times, pages viewed, errors encountered

• Cookies and Similar Technologies (as described in our Cookie Policy)

1.3 Information from Third Parties

We may receive information about you from:

• Business partners and integrations you authorize

• Public databases and social media platforms

• Third-party authentication services (Google, Microsoft, etc.)

• Payment processors and fraud prevention services

2. How We Use Your Information

We use your information to:

• Provide Our Services: Operate our e-HR system, business management tools

• Account Management: Create and maintain your account, authenticate users

• Customer Support: Respond to inquiries, troubleshoot issues

• Service Improvement: Analyze usage patterns, develop new features

• Communication: Send service updates, security alerts

2.2 Legal Bases for Processing (GDPR)

When applicable, we process your personal data based on:

• Contract Performance: Processing necessary to provide our services

• Legitimate Interests: Improving services, security, fraud prevention

• Legal Compliance: Meeting legal and regulatory requirements

• Consent: Marketing communications, optional features

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Personal Information

MunkongTech does not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 When We May Share Information

We may share your information in the following limited circumstances:

Sharing Scenario	Purpose	Safeguards
Service Providers	Cloud hosting, payment processing, email delivery	Contractual data protection obligations
Business Partners	Authorized integrations you enable	Your explicit consent required
Legal Requirements	Compliance with laws, court orders	Limited to legally required information
Business Transfers	Merger, acquisition, asset sale	Successor bound by this privacy policy
Security & Fraud	Protect rights, property, safety	Necessary and proportionate response

3.3 International Data Transfers

Your information may be processed in countries other than your own. When we transfer personal data internationally, we ensure appropriate safeguards are in place, including:

Adequacy decisions by relevant data protection authorities
Standard contractual clauses approved by the European Commission
Binding corporate rules or certification schemes

4. Data Security

4.1 Security Measures

We implement comprehensive security measures to protect your information:

Encryption: Data encryption in transit (TLS 1.3) and at rest (AES-256)
Access Controls: Role-based access, multi-factor authentication, regular access reviews
Infrastructure Security: Secure cloud hosting, network firewalls, intrusion detection
Monitoring: 24/7 security monitoring, automated threat detection
Incident Response: Documented procedures for security incident handling

4.2 Employee Training

All MunkongTech employees receive regular training on data protection, privacy, and security best practices.

4.3 Third-Party Security

We carefully vet all service providers and require them to maintain appropriate security standards through contractual obligations.

5. Data Retention

5.1 Retention Periods

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Account Data: While your account is active and for 3 years after closure
HR Data: As required by applicable employment laws (typically 7 years)
Communication Records: Up to 3 years for customer support purposes
Usage and Log Data: Up to 2 years for security and analytics
Marketing Data: Until you unsubscribe or withdraw consent

5.2 Deletion Process

When retention periods expire or upon valid deletion requests, we securely delete or anonymize your personal information using industry-standard methods.

6. Your Privacy Rights

6.1 Universal Rights

Regardless of your location, you have the right to:

Access: Request information about the personal data we hold about you
Correction: Update or correct inaccurate personal information
Deletion: Request deletion of your personal information (subject to legal requirements)
Data Portability: Receive your data in a structured, machine-readable format

6.2 Additional Rights (GDPR/CCPA)

If you are in the EU/EEA or California, you may also have rights to:

Object: Object to processing based on legitimate interests
Restrict: Request restriction of processing in certain circumstances
Withdraw Consent: Withdraw consent for consent-based processing
Lodge Complaints: File complaints with supervisory authorities

6.3 Exercising Your Rights

To exercise your privacy rights, contact us at admin@munkongtech.com. We will respond within 30 days (or as required by applicable law).

7. Cookies and Tracking

7.1 Types of Cookies We Use

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how you use our services
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used for targeted advertising (with consent)

For detailed information about our cookie practices, please see our Cookie Policy.

7.2 Managing Cookies

You can control cookies through:

Our cookie consent banner and preference center
Your browser settings
Third-party opt-out tools

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately at admin@munkongtech.com.

9. Third-Party Links and Services

Our services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external services. We encourage you to review the privacy policies of any third-party services you use.

10. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

Post the updated policy on our website
Update the "Last Updated" date
Notify you of material changes via email or in-app notification
Obtain consent for material changes that affect your rights

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: admin@munkongtech.com

Phone: +66 (0) 8-2975-3888

Address: 111/45 Bang Rakpattana, Bang Bua Thong, Nonthaburi 11110

Your privacy and trust are important to us. We are committed to being transparent about our data practices and providing you with control over your personal information. If you have any concerns or questions, please don't hesitate to reach out to our privacy team.